Get in Touch With Us
This is the page to use when you want to reach the editorial team behind Best Offshore Betting Sites — to report a payout problem at an offshore sportsbook, flag a bonus term we have written up wrong, suggest a book we should look at, or ask how our rankings work. Email is the only channel we run, and a person reads everything that arrives.
Write to [email protected]. Put the sportsbook's name in the subject line if your message is about a specific operator. We aim to reply within two business days.
One thing we cannot do: we are an independent comparison site, not an operator and not a regulator. We cannot log into your account, release a withdrawal, reverse a bonus, or force a book to pay you. If your money is stuck, contact the sportsbook's own support first — then tell us what happened, because that is exactly the kind of evidence that changes our coverage.
What our readers usually write in about
- Payout reports — delayed, refused or partially paid withdrawals, KYC requests that stalled, or unexplained account limits. Dates, amounts and the payment method used make these far more useful to us.
- Bonus terms that do not match — if a welcome offer's rollover, minimum odds or expiry differs from what we published, tell us and we will check the operator's current terms page.
- Odds and market accuracy — a book we describe as offering reduced juice, deep NFL props or same-game parlays that no longer does.
- Banking availability — crypto networks added or dropped, bank card deposits declining for US customers, wire minimums, voucher or player-transfer changes, or new withdrawal fees.
- New or rebranded sportsbooks — suggestions for books to research, including where they are licensed.
- Partnership and commercial enquiries — introduce yourself, name the brand and say what you have in mind.
- Responsible gambling concerns — for yourself or someone else. We will point you to support resources; we are not a counseling service.
Reporting a problem with a book on our list
The offshore market has no US state gaming commission standing behind it, so reader reports are one of the few reliable signals about whether a sportsbook actually pays. A report is most useful to us when it includes:
- The sportsbook and the date range of the issue.
- What you requested — payout method, approximate amount, and in which currency or coin.
- What the book told you, in their words, including any KYC or verification request.
- How long it has been, and whether support has responded at all.
- Whether a bonus was attached to the funds, and what its rollover was.
We do not publish reader names or account details. Single reports rarely move a ranking on their own; patterns do. If several credible reports point the same way, we re-check the operator and update or demote the listing, and we say when we did it.
How our rankings are put together
Readers email about this more than anything else, so here is the short version. Our reviews are research-based: we read operator terms, licensing pages, banking tables and public reputation records, and we track reader reports over time. We have not placed bets or tested withdrawals ourselves, and we do not present advertised payout speeds as measured results. Editorial scores are our own judgment, not customer review averages.
The factors that carry the most weight are odds and pricing (including reduced vig where it is offered), market depth across NFL, NBA, MLB, NHL, soccer, golf, MMA and horse racing, live and in-play coverage, betting limits, banking options and payout reliability, bonus terms in full, mobile experience and support responsiveness.
Commercial disclosure: some links on this site are affiliate links and the publisher may earn a commission if you open an account. Commission does not buy a position, a rating or a favorable write-up, and it never removes a drawback from a review. If you believe a listing reads like an advert rather than an assessment, say so in your email — that is a legitimate complaint and we will look at it.
Questions about specific sportsbooks we cover
Three of the books on our top list generate most of the inbound mail. Here is what we can and cannot answer about each.
Lucky Rebel
Our highest-rated listing at 10.0, and the one readers ask about most because it is the least familiar name on the page. Its headline offer is a 125% welcome bonus up to $1,250 plus a $50 free bet. As with every offshore bonus, that figure means nothing without the rollover, minimum odds, qualifying deposit and expiry attached to it — read those on the operator's own terms page before depositing, and email us if what you see there differs from what we have published. The limitation worth stating plainly: a shorter public track record than the long-established books below it, which is exactly why we treat reader payout reports on this one as high-value information.
Bovada
Rated 9.8 and the book most US readers already know, which is why our mailbag on it is mostly banking questions — crypto networks, card acceptance and withdrawal timing. Its welcome bonus is 50% up to $250, smaller than several rivals here, and again subject to rollover and eligibility terms you should read in full. The drawback we hear about most: account availability varies by state and some bettors find themselves shut out or limited, and we cannot influence that.
BetOnline
Rated 9.7, and the one people write in about for market depth — props, futures, same-game parlays and in-play pricing. Its advertised welcome offer is $250 in free bets; free-bet promotions typically carry minimum-odds and expiry conditions, and stake is usually not returned, so check the terms before you claim. Its limitation is one shared across the sector: support quality can be inconsistent during peak NFL weekends, which is when a slow reply hurts most.
What we can and cannot help with
| Your message | What happens |
|---|---|
| Withdrawal delayed or refused | We log it, look for a pattern, and may re-check the operator. We cannot recover funds. |
| Bonus terms wrong on our page | We verify against the operator's current terms and correct it, with a date. |
| Account closed or limited | We can explain how offshore books typically handle this. The decision is theirs alone. |
| Dispute with an operator | No US state regulator or ombudsman covers offshore books. There is no external appeal route we can refer you to. |
| Tax or legal question | General information only. Consult a qualified attorney or tax professional. |
| Suggest a sportsbook or topic | Added to our research queue. We do not promise coverage. |
Before you email about legality or eligibility
We get this question constantly, so to save you the wait: the sportsbooks we cover are licensed outside the United States — typically in jurisdictions such as Curaçao, Panama or Costa Rica — and they accept US customers. Accepting US customers is not the same as being authorized by a US state gaming commission. For American bettors this sits in a legal grey area, it varies by state, and offshore books carry none of the protections a state-regulated operator must provide: no segregated player funds, no state dispute resolution, no guaranteed payout, and often weaker responsible gambling and self-exclusion tools. Some states run fully regulated online sportsbooks and racebooks under their own gaming commission or board; others restrict or prohibit online wagering entirely. Check your own state's law, and speak to a qualified professional for anything binding — nothing here is legal or tax advice.
You must be 21 or older to use this site and the sportsbooks listed on it, or 18 where an individual operator sets that as its minimum. We will not correspond with anyone under age.
If gambling has stopped being fun
Betting costs money and most bettors lose over time. No pick, system or site — including this one — changes that, and no offshore book can guarantee you will be paid. If you are chasing losses, betting money you need elsewhere, or betting to cope with stress, stop and get support. Call or text 1-800-GAMBLER, available 24/7 and free and confidential in the US. Because offshore operators often lack the deposit limits, time-outs and self-exclusion registers that regulated books must offer, blocking software and bank-level gambling blocks are worth considering as well.
Elsewhere on the site
If your question is about casino play rather than sports, our guide to casinos outside GamStop covers that side of the market — including how those sites differ from the sportsbook-first operators listed here, which typically run a casino, live dealer tables, poker and a racebook alongside the sportsbook.
Write to us
Send anything you would like us to look at to [email protected], with the operator name in the subject line where it applies. Reader corrections carry real weight in this market, and we would rather hear an uncomfortable one than publish something that is out of date. Findings on this page were last reviewed on Sep 19, 2026 by Chelsea Pierce.